I can’t make outgoing calls
- Can you hear any tones when you press your telephone’s keypad? If you can’t hear anything there could be a problem with the keypad, make sure your phone’s set to tone dialling.
- Check your telephone or cordless base is connected to your telephone socket securely, it may have come loose.
- Try another phone in case the one you were using is faulty. If you can, try a basic corded phone.
- If you have a broadband service and you have a standard telephone socket, make sure you have a micro filter connected to every telephone socket that you’re actively using in the property. This will reduce noise interference on the line. You don’t need to use micro filters if you’ve got a pre-filtered socket.
- Unplug all equipment including any microfilters from your telephone socket and test one telephone directly into the master socket. This is usually where the telephone line enters your property.
- If you’re still having problems, please see our videos below on how to connect to the test socket.
Category:
Land Line Issues