Never miss a customer’s calls again…
The single most important aspect of any business communications service is the ability to handle and receive all customer calls. Our Inbound service provides simple routing of calls to alternative numbers and voicemail, through to professional auto-attendants and call queuing systems.
The Inbound online portal allows for real-time monitoring of calls and statistics and additionally the ability to make changes as and when required.
Available on non-geographic (08, 03 etc.) numbers, Simple Translation allows callers to be ‘call-forwarded’ to any single destination (landline or mobile).
Contact Point – ideal for the sole trader/single-site business that wants to set up and change their call routing according to opening hours/staff availability.
Contact Path – suitable for multi-site/multi-department organisations that need to route calls according to who the caller is, by caller’s location to the nearest office or the relevant account manager. Hunt group routing across particular teams is also possible.
Contact Pro – provides complex, reliable call centre functionality, suited to businesses that place high value on customer service and are looking to deal with incoming enquiries effectively without missing a call.
Why not fill in the form below with your requirements and one of our business support team will get in contact.