I can't make or receive any calls

I can’t make or receive any calls

  1. Check your telephone is connected to your telephone socket, it could have come out by accident or be loose.
  2. If you use a cordless phone check that it’s charged.
  3. Try another phone in case the one you were using is faulty. If you can, try a basic corded phone.
  4. Unplug all equipment including any micro filters from your telephone socket and test one telephone directly into the master socket. This is usually where the telephone line enters your property.
  5. If you’re still having problems, please see our videos below on how to connect to the test socket.
Category: Land Line Issues